Have you ever had a tough conversation and realized that you hurt someone you deeply care about? Well, I had one of those conversations today. As I was listening to understand what the other person was experiencing, I felt a huge pull to defend my actions, words, intention, etc. I stopped myself and recognized that familiar gross feeling of uneasiness in my gut. The one that wanted to say, “but wait, that wasn’t my intention”. Instead of saying “yeah, but…”, I listened and felt that uneasiness, hurt, disappointment and sadness. Realizing that even though it was not my intention, I still hurt someone I care deeply about. So, I owned my part in the exchange and said, “I am sorry.” NO, “yeah but”…simply, I am sorry I hurt you.